ReSponse CX

ReSponse CX works by utilizing AI to understand customer inquiries and provide automated responses based on your unique company data. It can automatically resolve and close tickets, manage order and subscription modifications, and integrate with your existing communication channels. This allows your team to focus on more complex tasks and improve overall customer satisfaction.

Provides automated responses to customer inquiries using advanced AI technology.

Converts spoken words into text for better understanding and processing of customer inquiries.

Converts text into spoken words for providing automated responses in audio format.

Generates responses tailored to each individual customer based on their unique information and history.

Provides a repository of information about your products and services that the AI agent can access to generate accurate responses.

Allows you to customize the AI agent's personality, voice, and other characteristics to match your brand's identity.

Provides a platform to create custom rules and conditions for how the AI agent should respond to certain situations.

Offers pre-written response examples that you can use or customize to create a more consistent customer experience.

Integrates seamlessly with Shopify to access customer information, order details, and other relevant data.

Integrates with Gorgias, a customer support platform, to streamline communication and automate tasks.

Provides support across multiple communication channels to ensure a consistent customer experience.

Offers expert support from the ReSponse CX team to help you get the most out of the platform.

Allows you to schedule responses to be sent at specific times or based on certain conditions.

Integrates with Stay AI, a loyalty program platform, to provide personalized responses and promotions based on customer loyalty.

Integrates with Recharge, a subscription management platform, to automate order and subscription modifications.

Allows you to trigger specific actions based on customer inquiries, such as order cancellations or subscription changes.

Automatically cancels orders based on pre-defined rules and conditions.

Automatically adjusts subscription plans based on customer requests or changes in their account.

Automatically tags orders based on customer information or order details.

Automatically closes support tickets once they have been resolved.

Provides insights into how your AI agent is performing and helps you identify areas for improvement.

Allows you to evaluate the quality of your AI agent's responses and provide feedback to improve performance.

Allows you to integrate ReSponse CX with other custom applications and systems through its API.

Integrates with enterprise resource planning (ERP) systems to streamline business processes.

Provides more advanced scheduling options to create complex response sequences based on customer behavior and preferences.

Provides dedicated infrastructure and resources to ensure optimal performance and scalability.

Offers a service level agreement (SLA) that guarantees a specific level of service and support.

Provides more detailed and robust analytics for monitoring and improving the performance of your AI agent.

Provides a user-friendly interface that makes it easy to create and manage your AI agent.

Free/month Build your Autonomous CX Agent. No upfront costs. No Usage costs. Support Included.

$350/month For the ambitious DTC brand. No upfront costs. No Usage costs. Support Included.

$1,070/month For the autonomous DTC brand. No upfront costs. No Usage costs. Support Included.

$3,230/month For the Enterprise brand. No upfront costs. No Usage costs. Support Included.